My name is Kate Towsey. Since 2012, I’ve specialised in consulting on Research Operations for large organisations. A significant contributor to the emerging practice of Research Ops, I started the ResearchOps Community in 2018 (now 4000 people) and instigated the #WhatisResearchOps initiative, a global movement that put Research Ops on the map. That same year, I moved from England to Sydney, Australia, where I’ve built and now manage a global team delivering Research Operations for Atlassian.
In 2019, having learned the value of focused and slow-growing, I founded an invite-only community for people delivering Research Operations globally. It’s small. It’s manageable. There is power in tiny. It's called the Cha Cha Club.
I coach newbies to Research Ops and consult for large organisations on topics including operational strategy, research labs, participant recruitment services, data governance, knowledge management, research communications and more.
Talks and workshops
I spend a good chunk of my time sharing with (and learning from) research and operational professionals around the world. It's one of my favourite things to do.
Join me at something in 2020.
User Research London, UK, 26 June
Four days in the Himalayas learning and sharing about qualitative research ethics, efficiency, impact and scaling. It's going to be magical.
Research Ops / Kathmandu Retreat, Kathmandu, Nepal, 14 -17 October
Dates and register
Interviews and Podcasts
The Life Changing Magic of Tidying Up (Your User Research Process)
Research Ops Manager at Atlassian Kate Towsey talks to us about clearing the way for great research with an organizational machete.
Kate is at the forefront of ResearchOps and has contributed to the emerging discipline by setting up an online community for researchers where they can discuss their challenges and crowdsource new ideas. We were able to chat with Kate about her experiences working as a research consultant, as well as the exciting opportunities and challenges she’s facing in her new gig as the Research Operations Lead at Atlassian.
The future is scalable
When it comes to Research Operations, Kate Towsey is an expert. In addition to her current experience leading the team at Atlassian, she has years of experience working independently for a variety of clients. In her free time, she also started the largest community for professionals in this space. As the field of UX research continues to grow exponentially, scaling effectively will be paramount. Join us to better understand how to scale your growing research team.